Terms of service


The Innocent Souls Foundation Ltd
ABN 64 697 123 783

Effective Date: 16 June 2026
Last Updated: 16 June 2026

1. Acceptance of Terms

Welcome to The Innocent Souls Foundation Ltd ("TISF", "we", "our", or "us").

These Terms of Service ("Terms") govern access to and use of the TISF website, services, programs, online platforms, reporting mechanisms, volunteer applications, donations, research resources, educational materials, and related activities.

By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services.

2. About TISF

The Innocent Souls Foundation Ltd is an Australian company limited by guarantee.

At the time of publication, TISF is pursuing charitable registration and related endorsements. References to charitable status, tax deductibility, or fundraising activities are subject to applicable laws and regulatory approvals.

Nothing on this website constitutes a representation that tax-deductible status applies unless expressly stated.

3. Eligibility

You must use the website lawfully and responsibly.

If you create an account, submit information, make a donation, apply to volunteer, or otherwise engage with TISF, you represent that:

  • The information you provide is accurate;
  • You have authority to provide that information;
  • You will comply with applicable laws;
  • You will not use the website for unlawful, abusive, misleading, fraudulent, or harmful purposes.

4. User Accounts

TISF may allow users to create accounts.

You are responsible for:

  • Maintaining the confidentiality of account credentials;
  • Restricting access to your account;
  • All activities conducted through your account.

TISF may suspend, restrict, or terminate accounts at its discretion where necessary to protect users, children, vulnerable persons, TISF operations, or legal compliance.

5. Child Protection and Safeguarding Purpose

TISF exists to support child protection, safeguarding, cyber safety, prevention, education, research, advocacy, and community engagement.

Nothing on this website should be interpreted as:

  • Law enforcement advice;
  • Legal advice;
  • Medical advice;
  • Psychological advice;
  • Clinical treatment;
  • Professional investigative services.

Information provided through the website is intended for informational and charitable purposes only.

6. Emergency Disclaimer

The TISF website is not an emergency service.

Do not rely on this website where a child, vulnerable person, or any individual is in immediate danger.

In an emergency:

  • Call 000 immediately;
  • Contact relevant child protection authorities;
  • Contact law enforcement;
  • Contact emergency medical services where appropriate.

For mental health emergencies or crisis support, contact Lifeline on 13 11 14 or another appropriate crisis support provider.

7. Safeguarding Reports and Cybercrime Reports

TISF may receive reports relating to:

  • Child safety concerns;
  • Safeguarding issues;
  • Grooming concerns;
  • Online exploitation;
  • Harmful online behaviour;
  • Cyber-enabled offences;
  • Community concerns;
  • Other matters consistent with our charitable purposes.

By submitting information, you acknowledge and agree that:

  • Information may not be independently verified;
  • TISF is not obligated to investigate every report;
  • TISF is not obligated to respond to every report;
  • TISF is not obligated to provide updates regarding any report;
  • TISF may determine, in its sole discretion, how information is assessed and managed.

Submission of a report does not create:

  • A contractual relationship;
  • A duty of care beyond legal obligations;
  • An obligation to investigate;
  • An obligation to refer;
  • An obligation to take action.

8. Anonymous Reports

TISF may permit anonymous reports.

You acknowledge that anonymous submissions:

  • May limit our ability to assess information;
  • May reduce our ability to investigate concerns;
  • May prevent follow-up communications;
  • May limit actions available to TISF.

TISF makes no guarantee that anonymous information will result in investigation, referral, action, or response.

9. Referral to Authorities

TISF may, where considered appropriate, refer information to:

  • Police;
  • Child protection agencies;
  • Government authorities;
  • Regulators;
  • Support organisations;
  • Other authorised bodies.

TISF is under no obligation to make such referrals and retains discretion regarding how information is managed, subject to applicable laws.

10. Prohibited Conduct

You must not:

  • Submit false information;
  • Deliberately make misleading allegations;
  • Impersonate another person;
  • Harass, threaten, abuse, or intimidate others;
  • Interfere with website operations;
  • Attempt unauthorised access to systems;
  • Upload malicious code;
  • Engage in unlawful activity;
  • Infringe intellectual property rights.

TISF may suspend or terminate access where prohibited conduct is suspected.

11. Donations

TISF may accept one-time and recurring donations.

Unless required by law:

  • Donations are non-refundable;
  • Donations are voluntary;
  • Donations do not create membership rights, ownership interests, or decision-making authority.

Tax deductibility, where applicable, will be clearly stated at the time of donation.

12. Volunteer Applications

Submission of a volunteer application:

  • Does not guarantee acceptance;
  • Does not create employment;
  • Does not create a contractual relationship;
  • Does not guarantee participation in TISF activities.

TISF may conduct screening, verification, interviews, reference checks, Working with Children Check verification, and other lawful assessments.

TISF may accept or reject applications at its discretion.

13. Research, Publications and Educational Content

TISF may publish:

  • Research;
  • Reports;
  • Educational materials;
  • Cyber safety resources;
  • Awareness content;
  • Public interest information.

Such content is provided for general informational purposes only.

It should not be relied upon as legal, medical, psychological, clinical, investigative, financial, or professional advice.

Users should seek independent professional advice appropriate to their circumstances.

14. Intellectual Property

All content on the website, including:

  • Text;
  • Research;
  • Reports;
  • Publications;
  • Educational materials;
  • Logos;
  • Graphics;
  • Branding;
  • Design elements;
  • Databases;
  • Software components;

is owned by or licensed to TISF and protected by intellectual property laws.

No content may be reproduced, distributed, modified, published, transmitted, displayed, or commercially exploited without prior written consent from TISF.

15. Third-Party Services

The website may contain links to third-party websites, services, platforms, or resources.

TISF does not control and is not responsible for:

  • Third-party content;
  • Third-party privacy practices;
  • Third-party security;
  • Third-party services or actions.

Accessing third-party services is at your own risk.

16. Suspension and Termination

TISF may suspend, restrict, remove, or terminate access to any account, submission, service, or website feature where considered necessary to:

  • Protect children or vulnerable persons;
  • Maintain security;
  • Comply with legal obligations;
  • Protect TISF operations;
  • Prevent misuse.

No compensation will be payable for suspension or termination.

17. Limitation of Liability

To the maximum extent permitted by law, TISF excludes all liability for:

  • Losses arising from website use;
  • Inaccuracies in information;
  • Delays or interruptions;
  • Decisions made by users;
  • Third-party conduct;
  • Reliance on reports, research, publications, or educational materials.

Where liability cannot be excluded by law, liability is limited to the minimum extent permitted by law.

18. Indemnity

You agree to indemnify and hold harmless TISF, its directors, officers, volunteers, employees, contractors, and representatives from claims, losses, damages, liabilities, costs, and expenses arising from:

  • Your breach of these Terms;
  • Your unlawful conduct;
  • Information you submit;
  • Misuse of the website;
  • Violation of another person's rights.

19. Privacy

Use of the website is also governed by TISF's Privacy Policy and Privacy-First and No-Advertising Data Use Commitment.

By using the website, you acknowledge that your information may be collected, used, disclosed, and managed in accordance with those documents.

20. Changes to These Terms

TISF may amend these Terms at any time.

Updated versions will be published on the website together with a revised "Last Updated" date.

Continued use of the website after publication of updated Terms constitutes acceptance of those changes.

21. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any dispute arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts of New South Wales.

22. Contact Us

The Innocent Souls Foundation Ltd
ABN 64 697 123 783

3 Amy Close
Wyong NSW 2259
Australia

Email: info@tisf.org.au

Website: https://tisf.org.au

These Terms are intended to support the responsible operation of The Innocent Souls Foundation while protecting children, vulnerable persons, supporters, volunteers, donors, partners, and the broader community.